Anny, our digital telephone assistant from Medflex, is on board to support us. She helps our medical practice assistant team to structure patient enquiries, thereby improving our telephone availability and reducing processing times.
If you prefer to submit your enquiry in written form, Anny is also available as a chatbot on our website. You can use it just as easily as an email: simply enter your request in the chat window at the bottom right and send it. Anny will ask any further questions if necessary.
IMPORTANT: Please ALWAYS provide us with your name, date of birth and an email address or telephone number.
We will review your enquiry and get back to you personally within the next 3 working days (in urgent cases, of course, as soon as possible). We therefore ask that you submit your enquiry only once.
Due to the high volume of enquiries, we will contact you about appointments using MedFlex. Please therefore look out for:
a text message from ‘OCZ Ortho’ or an email from ‘MedFlex’.
These messages are from us; they are not advertising and can be opened and clicked on without any concerns.
Of course, all enquiries will continue to be carefully processed by our practice team, and you will receive a personal response from us.
We are excited to be able to offer you this additional, modern channel of communication.
Please note that requests sent by email will no longer be processed; you must always use the chat function or the AI-powered telephone service provided by Anny.
Die medflex GmbH bearbeitet Personendaten ausschliesslich in unserem Auftrag und nach unseren Weisungen als Auftragsbearbeiterin im Sinne von Art. 9 DSG. Die Datenbearbeitung erfolgt auf Servern in der Europäischen Union (Deutschland) unter Anwendung hoher technischer und organisatorischer Sicherheitsmassnahmen.
Die Aufzeichnungen werden automatisch nach spätestens 105 Tagen unwiderruflich gelöscht. Weitere Infos finden Sie hier (nur in Deutsch).
Consultations by appointment
Telephone availability of our team:
Monday to Friday,
8.00 am – 11.30 pm, 1.30 pm – 4.00 pm
T 041 784 02 22
For emergencies outside opening times, please contact the emergency departments of our partner clinics directly:
Hospital Schwyz – T 041 818 41 41
Hirslanden AndreasKlinik - T 041 784 01 44
Consultations by appointment
Telephone availability of our team:
Monday to Friday, 8.00 am - 11.30 am, 1.30 pm - 4.00 pm
T 041 784 02 22
F 041 784 02 29
For emergencies outside opening times, please contact the emergency departments of our partner clinics directly:
Hospital Schwyz – T 041 818 41 41
Hirslanden AndreasKlinik - T 041 784 01 44
Our centre combines the core skills of four highly-qualified specialists whose areas of expertise are the shoulder, elbow, hand, hip, knee, ankle and foot. As a patient, you will be treated by the appropriate specialist depending on your problem.
Have you had an operation recommended? Are you unsure if this is the right treatment for you? Would you like a second opinion about a planned therapy? Or are you dissatisfied with an operation you have had? We offer the option of another professional view.
Autohaemotherapy is based on a natural process in which the body's own protein injections promote self-healing. The injection can be made directly at the affected area and therefore efficiently support the healing process.
We value the excellent collaboration with our partner for surgery, Hirslanden AndreasKlinik Cham Zug, which stands for medical competence and personal care in a pleasant hotel-style atmosphere.
Like Ortho Cham Zug, the AndreasKlinik accepts patients with all classes of health insurance cover - round the clock in emergencies.
