You can now easily submit your requests via our chat service. Simply type the text of your email into the chat window.
Our digital assistant will process your enquiry and forward it directly to our team. You can submit your request in the chat widget at the bottom right of the screen. If you write in English or your native language, Anny will be able to reply in your language.
Whether:
Reordering a physiotherapy prescription
Booking or rescheduling an appointment
Reordering a medical certificate, prescription or sports dispensation
Request for a report or delivery of a report
Anny asks the right questions to ensure nothing is forgotten and forwards everything directly to our team. This means your enquiry will definitely reach us and we will take care of it personally.
Please note that requests sent by email are no longer processed; you must always use the chat function or Anny’s telephone AI.
Please submit your request only once; you will hear from us within the next 3 working days (in urgent cases, of course, as soon as possible).
Die medflex GmbH bearbeitet Personendaten ausschliesslich in unserem Auftrag und nach unseren Weisungen als Auftragsbearbeiterin im Sinne von Art. 9 DSG. Die Datenbearbeitung erfolgt auf Servern in der Europäischen Union (Deutschland) unter Anwendung hoher technischer und organisatorischer Sicherheitsmassnahmen.
Die Aufzeichnungen werden automatisch nach spätestens 105 Tagen unwiderruflich gelöscht. Weitere Infos finden Sie hier.